Sirsonite Solutions Pvt. Ltd. ("Sirsonite," "we," "us," or "our") respects your privacy and is committed to protecting the personal information of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 and the National Privacy Principles.

Collection of Personal Information

Personal information is information that identifies an individual or from which an individual's identity can be reasonably ascertained. We collect personal information from you in various ways, including:

  • When you visit our website, interact with us electronically or in person, or when we provide our services to you.
  • When you provide personal information directly to us, such as your name, contact details, address, email address, and payment information.
  • When you provide feedback, participate in surveys, or interact with our customer support.

Use of Personal Information

We may use the personal information we collect for the following purposes:

  • To provide our products and services to you, including processing your orders and managing your account.
  • To communicate with you, including responding to your inquiries and providing updates about our services.
  • To personalize your experience and improve our products and services.
  • To send you marketing communications and information about new products, services, or promotions that may be of interest to you.
  • To comply with legal obligations, such as responding to lawful requests from law enforcement agencies or complying with court orders.

Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • To our employees, contractors, service providers, and advisors who assist us in operating our business and providing our services.
  • To third parties where required by law, regulation, or legal process.
  • In connection with a merger, acquisition, or sale of all or a portion of our assets, where personal information may be transferred as part of the transaction.

We take reasonable steps to ensure that any third party to whom we disclose your personal information is bound by obligations of confidentiality and privacy consistent with this Privacy Policy.

Security of Personal Information

Sirsonite is committed to protecting the security of your personal information and has implemented measures to safeguard against unauthorized access, use, modification, or disclosure of your personal information. These measures include physical, electronic, and managerial procedures to protect and secure the information we collect.

Despite our efforts to protect your personal information, we cannot guarantee the security of information transmitted to us over the internet. You provide your personal information to us at your own risk.

Access to and Correction of Personal Information

You may request access to the personal information we hold about you and request corrections to ensure it is accurate, complete, and up-to-date. Requests for access or correction should be made in writing to our Privacy Officer using the contact details provided below. We may require verification of your identity before providing access to your personal information.

Cookies and Website Usage

We may use cookies and similar tracking technologies on our website to collect information about your browsing activities and preferences. Cookies are small files stored on your device that allow us to recognize your browser and capture certain information. You can choose to accept or decline cookies through your browser settings, although this may affect your ability to use our website or certain features.

Our website may also include links to third-party websites not controlled by Sirsonite. We are not responsible for the privacy practices or content of these third-party sites and encourage you to review their privacy policies before providing them with your personal information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal or regulatory requirements, our business practices, or enhancements to our services. We will notify you of any material changes to this Privacy Policy by posting the updated policy on our website. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions, concerns, or complaints about our handling of your personal information or this Privacy Policy, please contact our Privacy Officer at:

Email: info@sirsonite.com

We take complaints seriously and will respond promptly upon receiving written notice of your complaint.