Case Study: Al Noor Foundation's Facebook Campaigns Inspire Community Engagement and Generate Leads

Client:

  • Al Noor Foundation, a non-profit organization dedicated to providing education, healthcare, and social services to underserved communities.

Challenges:

  • The foundation sought to increase its impact by attracting more donations, volunteers, and interns.
  • Traditional outreach methods were proving less effective in reaching younger audiences and potential supporters.

Goals:

  • Generate a significant increase in donations
  • Recruit passionate volunteers for various programs.
  • Attract qualified interns to support the foundation's work.
  • Raise overall awareness of the foundation's mission and impact.

Strategy:

  1. Audience Segmentation:
    • Detailed Persona Development: Created distinct personas for potential donors, volunteers, and interns, considering their demographics, interests, and motivations for supporting the foundation.
    • Facebook Audience Targeting: : Utilized Facebook's targeting capabilities to reach specific audiences:
      • Donors: Targeted users interested in philanthropy, social causes, and community development.
      • Volunteers: Focused on individuals interested in volunteering, social work, and community engagement.
      • Interns: Targeted students and recent graduates in relevant fields (e.g., social work, healthcare, education).
  2. Compelling Ad Creative:
    • Emotional Appeal:Developed visually impactful ads featuring stories of individuals helped by the foundation, highlighting the positive impact of donations, volunteer work, and internships.
    • Clear Calls to Action:Included strong CTAs encouraging users to "Donate Now," "Volunteer with Us," or "Apply for Internship."
    • Variety of Formats:Used a mix of image ads, video ads, and carousel ads to cater to different audience preferences.
  3. Lead Generation Forms:
    • Donation Forms:Integrated secure donation forms within ads to facilitate seamless contributions.
    • Volunteer Application Forms:Created streamlined application forms for volunteers to express their interest and skills.
    • Internship Application Forms:Developed comprehensive forms for interns to submit their qualifications and desired areas of focus.
  4. Community Building and Engagement:
    • Regular Updates: Shared regular updates about the foundation's work, success stories, and upcoming events.
    • Interactive Content:Posted engaging polls, quizzes, and questions to spark conversation and encourage participation.
    • Facebook Groups:Created or participated in relevant groups to connect with potential supporters, answer questions, and build a community.
    • Live Q&A Sessions:Hosted live Q&A sessions with foundation staff to address questions and share insights about the organization's work.

Results (Hypothetical):

  • Donations: Increased online donations by 10% within months.
  • Volunteers: Recruited 12 new volunteers across various programs within a month.
  • Interns:Received 50 qualified internship applications, resulting in the placement of 15 interns.
  • Brand Awareness: Increased social media engagement by 30%, with more followers, likes, comments, and shares.
  • Community Building:Fostered a strong online community of supporters who actively engage with the foundation's content and events.

Key Takeaways:

  • Facebook advertising can be a powerful tool for non-profit organizations to reach a wider audience and achieve their fundraising and engagement goals.
  • Developing targeted campaigns with compelling ad creative and clear calls to action is essential for success.
  • Building a strong online community and fostering engagement is crucial for long-term support and advocacy.

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